As a wholesale oriented company, a $100 minimum is required to process any RA. This will save time and shipping expenses for both companies.
Unused products may be returned within 90 days from date of original purchase:
A 20% Restocking Fee and applicable freight charges shall be deducted if returned over 30 days from date of purchase. If you have any concerns or complaints about any of the products received, please advise your sales representative so they may commence the proper testing and RA procedures. All good products must be returned in its original packaging for full credit.
All Refurbish products are warranted for 5days from date of receipt.
All original products are covered by the manufacturer's warranty. A list has been provided for your convenience:
Audiovox (800) 229-1235
Ericsson (800) 374-2776
Motorola (800) 331-6456
Nokia (800) 666-5553
NEC (516) 753-7000
Oki (800) 554-3112
Qualcomm (800) 349-4188
Panasonic (800) 833-9626
Samsung (972) 761-7000
Sony (800) 282-2848
Uniden (800) 364-1944
Mitsubishi (800) 888-9879
Sanyo (800) 421-5013
All Returns must be authorized:
In order for your Return (RA) to be accepted, please write the RA number legibly on the outside of each shipping carton. (Any cartons sent without proper RA will be refused and sent back). All returns must match your original RA approval list. Anything shipped without proper approval will be credited a maximum of $1.00, regardless of purchase price and/or value--- PLEASE SEND ONLY LISTED ITEMS!
Return Policy and Procedure:
No return will be accepted without a return authorization number (RA). In accordance with the warranty specified above, Hypercel will accept returned product.
Please fax the RA Request Form to (661) 310-7000. All forms must be filled out thoroughly; forms not properly completed will not be processed.
Once an RA number has been issued, ship the product(s), packed well and securely, RA number clearly printed on the outside of the carton, sealed, insured and shipped prepaid to:
28385 Constellation Road,
Valencia, CA 91355
Products shipped to Hypercel without a proper RA number will be refused and returned to sender. No collect shipments will be accepted. Products damaged in transit will not be accepted for warranty (please insure your shipments).
» All products to be returned must be in the original manufacturer’s cardboard or retail packaging and should be in the same condition as the seller originally delivered them to the buyer. If you have any questions or concerns regarding RA's, please contact your sales representative.
» All Returns will be checked and accounted for (all non-Hypercel merchandise are subject to disposal). Quantities received must match request, they will either be repaired, replaced or given a credit memorandum, upon the discretion of the RA manager. (Each case will vary depending upon quantities, availability and costs related to circumstances).
Download our complete Return Application Form Please fax back a signed copy to 661-310-7000
Hypercel Corporation was established in November 1995 and has since become a leading worldwide wireless accessory distributor. Hypercel carries an extensive line of products manufactured by Naztech, Jabra, Logitech, Hypergear, Motorola, Nokia, Samsung and many others.